Let’s start a conversation that drives meaningful results. Your journey to smarter, more efficient business solutions begins with a simple message.
We primarily support small to mid-sized businesses in Toronto, the GTA, and across Canada—especially those ready to scale securely with modern IT systems.
MapleOps is proudly based in Vaughan, Ontario. While we serve many clients locally, we support businesses across Canada and North America.
Just request a free IT Health Check. We'll assess your environment and build a tailored action plan based on your goals and IT maturity.
Yes. We handle provider transitions regularly — documentation handover, admin access, and running in parallel where it reduces risk. Start with a free IT Health Check and we'll map out exactly what a switch would involve.
Standard support is available during business hours, and 24/7 coverage is available for critical systems or clients on premium plans.
Our SLA is a 30-minute response on priority tickets. Critical systems are covered 24/7, and every ticket is picked up by a Canadian technician — never an offshore queue.
Absolutely. We specialize in helping hybrid teams stay secure, connected, and productive from anywhere.
We use a mix of remote access software, monitoring tools, live chat, and our helpdesk ticketing system to ensure fast, proactive support.
Yes. It’s a no-pressure way to assess your IT health and discover opportunities for cost savings, security, and automation.
No long-term lock-ins. We offer flexible monthly billing with transparent pricing and optional annual discounts.
Yes—our services scale with your needs. Add or remove users, services, or locations as your business evolves.
Managed IT, cybersecurity, cloud support, automation services, and helpdesk support—all bundled into one predictable monthly fee.
We use layered security including encryption, MFA, endpoint protection, and continuous monitoring to protect your business.
Yes—we assist with PIPEDA, SOC 2, Microsoft 365 security hardening, and vendor risk assessments.
Absolutely. We provide training and phishing simulations to keep your team informed and resilient.
Our support team is 100% based in Canada, ensuring your data stays protected under Canadian privacy laws.
