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Learn from MapleOps: IT Guides, Cloud Strategies & Security Tips

Practical writing for the person who ends up responsible for IT without having chosen to be — the owner, the operations lead, the office manager who inherited the passwords. We write about the decisions that actually come up: whether your provider is doing a good job, what a fair monthly price looks like in the GTA, what to check before you sign an agreement, and what to do at nine in the morning when Microsoft 365 will not let anyone in. No vendor pitches dressed up as advice.

What we write about

Three threads run through most of it. Choosing and managing a provider — red flags, SLA checklists, and what to ask before signing. Cost — what managed IT actually runs to in Toronto, and where money quietly leaks through overlapping licences. And keeping things working — Microsoft 365 outages, backup and recovery, and the security controls insurers have started asking about. Most posts are written after the same question comes up for the third time in a month.

Managed IT

Mar 22, 2026