Whether you're dealing with constant tech issues, security concerns or a stretched internal team, MapleOps takes IT off your plate. Our Toronto-based managed IT services reduce downtime, protect your infrastructure and give you room to grow, with 24/7 coverage for critical systems.
We tailor every plan to your environment, whether you're 10 users or 100.
Our Canadian team resolves issues fast, day or night — overnight cover included, not an answering service.
We monitor your systems proactively and fix problems before they interrupt the business.
Licensing, setup, migrations and user management across the Microsoft ecosystem.
Endpoint protection, firewalls, email filtering and MFA enforcement as standard — not as an upsell.
Automated backups, cloud redundancy and restore testing on a schedule, so recovery is proven rather than assumed.
Secure access provisioning, and — just as important — clean removal when people leave.
System health checks, usage reporting and a quarterly conversation about what to improve next.
We support growing businesses in Toronto, Vaughan, Mississauga, Markham, Richmond Hill and Brampton, across:
We'll review your current setup, identify the risks, and give you a written roadmap — security, backup, licensing and Microsoft 365 posture. No pressure, no commitment, and the report is yours whether or not you hire us.
Let MapleOps handle the technology so you can get back to running the business.
Not sure where to start? The free IT health check reviews your security, backup, licensing and Microsoft 365 setup and gives you a written report — yours to keep whether or not you work with us.
Day-to-day helpdesk for your whole team, proactive monitoring of endpoints and servers, patching, Microsoft 365 and Azure management, endpoint protection, backup and recovery, user onboarding and offboarding, and monthly reporting on what happened. One predictable per-user fee rather than hourly billing.
Our plans run from $95 to $240 per user per month, depending on how much security and compliance work you need. There are no setup costs and no long-term lock-ins — you can change or cancel month to month. Full breakdown on our pricing page.
Critical systems are covered 24/7. Our SLA is a 30-minute response on priority tickets, and the person who picks it up is a Canadian technician — not an offshore queue or an answering service taking a message until morning.
Yes. Co-managed arrangements are common. We take the routine load — patching, monitoring, helpdesk tickets — so your internal person stops firefighting and gets to work on the projects only they can do.
We handle transitions regularly: documentation handover, admin access, and running in parallel where that reduces risk. Start with a free IT health check and we will map out exactly what a switch would involve before you commit to anything.
We are based in Vaughan and support businesses across Toronto, Mississauga, Markham, Richmond Hill, Brampton and the wider GTA. Being local matters on the days a device needs hands on it rather than a remote session.
